Getting started.
Book a free 10-minute phone call. We'll talk about what brings you in, answer your questions, and help you find the right therapist.
Common questions.
Do you take insurance?
We are out-of-network, which means we do not bill insurance directly. You pay at the time of your session, and we provide a superbill you can submit to your plan for possible reimbursement.
How much is a session?
Sessions with Amanda are $250 per 50min. Sessions with Channing are $200 per 50min.
What is your cancellation policy?
We ask for 24 hours notice to cancel or reschedule. Sessions cancelled with less than 24 hours notice are charged the full session fee. Your hour is held for you, and we are not able to fill it on short notice. We know true emergencies happen, and we handle those case by case.
What is a superbill?
A superbill is an itemized receipt with the diagnostic and procedure codes your insurance company needs. You submit it to your PPO, and if you have out-of-network benefits, they reimburse you directly. We send one each month, and you can request one any time.
Can you prescribe medication?
No. We are therapists, not prescribers. If medication is worth exploring, we keep a short list of psychiatrists in the area we trust.
Do you accept Medicare or Medi-Cal?
No. Mellow is a private-pay practice and doesn't work with Medicare or Medi-Cal (Medicaid). If you're covered by either, we aren't able to be your provider, but we're glad to help point you toward someone who is.
Do you work with children or teens?
We work with adults 18 and older. Younger clients deserve a clinician trained specifically in child and adolescent development.
Do you offer virtual sessions?
Yes. We see clients in person at our Washington Boulevard office and virtually anywhere in California.